Knowledgebase

Change IP Condition

If your IP is blocked in China upon delivery of your VM, please let us know within 24 hours and we can change it for you free of charge.
*ATTENTION! If your IP is used in anyway and then blocked in China, there will be a $2/IP one-time fee for changing that.
*Any IP changing request after 24 hours of delivery will be charged for a $2/IP one-time fee.
*You can only change your IP once per VM
 
Please follow the link below to read Terms and Policies
 
Thank you 
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